The episode is meant to provide members of the GTRI Community with answers to common questions about training -- particularly Quest LMS courses. The guest is Sarah Cockrell, Director of Employee Development at GTRI.

Sarah's team is responsible for the internal training of the GTRI workforce, including services such as:

• Training and development.
• Professional development.
• The CareerLink mentoring program.
• The job rotation program.
• Education assistance.

In the episode, Sarah touches on the organizational structure of her unit, and others that provide services to employees under a general "human resources" umbrella. She also speaks at length about Quest LMS, GTRI's employee training and professional development tool.